Terms & Conditions
General Terms & Conditions
By accessing and using the Hayate Organics website (www.hayateorganics.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services. Hayate Organics reserves the right to modify these terms at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.
About Hayate Organics
Hayate Organics is a Pakistan-based online store specializing in premium herbal and organic hair care products. All our products are carefully formulated using natural ingredients to promote healthy hair growth and overall hair wellness. We are committed to providing high-quality, chemical-free products that are safe for regular use. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Products & Pricing
All products listed on our website are subject to availability. Prices are displayed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated. Hayate Organics reserves the right to change product prices at any time without prior notice. Promotional offers and discounts are available for limited periods and may be changed or discontinued at our sole discretion. We make every effort to ensure that product descriptions, images, and pricing are accurate, but errors may occasionally occur.
Orders & Payment
By placing an order on our website, you confirm that all information provided is accurate and complete. We accept Cash on Delivery (COD) as our primary payment method across Pakistan. Orders are processed within 1-2 business days. Hayate Organics reserves the right to refuse or cancel any order due to suspected fraud, unavailability of products, or errors in pricing or product information. In case of order cancellation by the customer before dispatch, a full refund will be processed where applicable.Shipping & Delivery
We currently ship products across Pakistan. Standard delivery takes 3-5 business days depending on your location. Remote areas may take up to 7 business days for delivery. Shipping charges, if applicable, will be displayed at checkout before order confirmation. Hayate Organics is not responsible for delays caused by courier services, natural disasters, or circumstances beyond our control. A tracking number will be provided once the order has been dispatched so you can track your shipment.
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographic evidence. Our team will review the issue and arrange a replacement or refund accordingly. Due to the nature of our products, we do not accept returns or refunds for change of mind, allergic reactions, or personal preferences. Products must be in their original packaging and unused condition to be eligible for return. Refunds, where applicable, will be processed within 7-10 business days.
Privacy & Data Protection
We respect your privacy and are committed to protecting your personal information. Any personal data collected during your visit or purchase is handled in accordance with our Privacy Policy. We collect information such as your name, email, phone number, and shipping address solely for the purpose of processing orders and improving our services. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and design elements, is the intellectual property of Hayate Organics and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any content from this website without prior written permission from Hayate Organics. Unauthorized use of our intellectual property may result in legal action.
Limitation of Liability
Hayate Organics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our liability is limited to the purchase price of the product in question. We are not responsible for any adverse reactions resulting from the use of our products. We recommend performing a patch test before full application, especially if you have sensitive skin or known allergies.
User Responsibilities
You agree to use our website only for lawful purposes. You must not attempt to gain unauthorized access to any part of the website, interfere with its proper functioning, or transmit any harmful or unlawful material. Any fraudulent orders or misuse of promotional codes will result in order cancellation and potential account suspension. You are responsible for maintaining the confidentiality of your account information.
Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only and Hayate Organics does not endorse or take responsibility for the content, products, or services offered by these third parties. Interactions with third-party websites are at your own risk and are governed by their respective terms and conditions.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Pakistan. Hayate Organics makes no representation that the content of this website is appropriate or available for use in other jurisdictions.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Website: www.hayateorganics.com
Email: info@hayateorganics.com
Phone/WhatsApp: +92 324-6663846